Kevin Murphy – Hair Vault and Co

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Important Information

Policy and Agreement

No cancellations or changes allowed within 24 hours of the appointment.

**Cancellation Policy**

Please note that our price list serves as a guideline; final quotes will be provided during your consultation. We dedicate our time exclusively to you, so we kindly ask for your courtesy in notifying us at least 24 hours in advance if you need to cancel or reschedule your appointment.

**Cancellations Made with Less Than 24 Hours' Notice:

This will result in the forfeiture of your deposit.

**No-Show Policy:**

If you fail to attend your appointment without notice, you will be charged the full price of the booked service. This amount must be settled before your next appointment.

**Deposit Refunds:**

If you cancel within our guidelines, your deposit can either be used next appointment or converted into store credit.

**Refund Policy Notice**
Please be advised that all sales are final, and we do not offer refunds. If you are unsatisfied with your service, we kindly ask that you notify us within 48 hours of receipt, Your feedback is important to us.

Home Care

we prioritize the health and condition of your hair, ensuring you receive the best possible results during your visits. To maintain the vibrancy and integrity of your hair between appointments, we strongly recommend adhering to our home care guidelines.

**Importance of Home Care:**
To achieve and sustain the desired results, it is essential to follow a consistent home care routine. This includes using professional products tailored to your hair type and the services received. Proper home care helps in maintaining the condition of your hair, preventing damage, and enhancing the overall effectiveness of the treatments performed in the salon.

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